(RESOLVED) Offline Play Not Working

Discussion in 'Support!' started by DeadlyMeerkat, May 27, 2017.

  1. DeadlyMeerkat

    DeadlyMeerkat New Member

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    I've recently been getting back in PA since my computer doesn't have internet access and I could play PA offline.

    I had been playing yesterday mostly fine but today when I run the launcher and select play offline the game freezes and crashes instantly.

    Here are my computer specs:
    Graphics card: GTX 960 (has the latest drivers as of today)
    CPU: i5-4590
    RAM: 16GB
    OS: Windows 7, 64-bit

    Some notes about PA:
    - version 99377
    - worked mostly fine yesterday
    - pa.exe stops working instantly on launch when using both the launcher and running directly from the folder
    - shortly after the crash GalaxyCommunicationService also stops working (whatever that is)

    Please send help

    Edit: if I run pa.exe from the bin_x86 folder the game runs but it won't let me play offline. It seems to think my is isn't 64-bit
    Last edited: May 27, 2017
  2. mikeyh

    mikeyh Post Master General

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  3. DeadlyMeerkat

    DeadlyMeerkat New Member

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    I've attached the dxdiag, but for the logs that the link specifies, which files do I upload? I've located the folder, but I'm not sure what the files to upload would be called.

    Edit: I've added what I think is one of the logs asked for

    Attached Files:

    Last edited: May 28, 2017
  4. mikeyh

    mikeyh Post Master General

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    Some people are having problems with the latest Nvidia drivers.

    Code:
    INFO Uploader exited with exit code 1
    The crash uploader needs an internet connection so you'll need to connect to the internet for a crash link in your logs.
  5. DeadlyMeerkat

    DeadlyMeerkat New Member

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    Regarding your first point, I had outdated drivers for my graphics card on Friday (my time) and could play fine, but on Saturday, with the same drivers, I started experiencing the problem. After that I got an update for my drivers and for the game hoping that would resolve it but it didn't and I still have the exact same problem.

    And with it needing an internet connection for crash logs, I only have the problem when I'm offline. If I do connect to the internet then it runs fine, but I'm just not able to sustain an internet connection on my end which is why I want to try resolve this.

    Any other suggestions?
  6. DeadlyMeerkat

    DeadlyMeerkat New Member

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    I've resolved the problem (for now, at least).

    What I did was, as per another thread, I renamed my appdata\local\uber entertainment\planetary annihilation folder to be .bak but when I launched PA it started to think I didn't have the Titans expansion to copied over the downloads folder and the boot_settings folder from the .bak to the new password folder that appeared and it seems to work fine.
    lulamae likes this.

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