[Windows][Bug]Can't join online games."Connection to server lost" error

Discussion in 'Support!' started by etadex, March 5, 2014.

  1. etadex

    etadex New Member

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    Hello friends, I think I have an issue here.See,I can't join any player created games around the world.
    What I do:
    -I press the button "Play", then the list of created online lobbies appears.
    -I select the lobby (I tried many of them on different servers) then I press "Join Game"
    -I get the error "Connection to server lost.Returning to main menu"
    (Sometimes there is "Login Accepted" just flashing for a second, then "Connection Lost"
    What I tried to do to counter this problem:
    -Tried changing the server in settings.Tried all three of them, no difference,issue persists.
    -Tried restarting the game.Issue persists.
    -Checked my PC settings, no luck.

    I don't have any firewalls installed or enabled, though I have Kaspersky Internet Security 2014 active.The game seems to have the access to the Internet so I don't think the KIS does something to it.
    I live in Russia,Magnitogorsk and I have somewhat decent internet connection - nearly 100mbit\100mbit, lags happen to be very rare.

    It seems I should use the EU West server, so I started checking out the issue with it,no luck still.

    I guess I described the problem verbose enough, feel free to ask any questions or ask to do something on my PC, cuz I work as a tech support specialist here,and I have enough skill for you to not babysit me) Should any list of suggestions what to do appear I am ready to try it.

    Cheers.

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