SSL Certificate launcher error

Discussion in 'Support!' started by nicholas58, March 29, 2015.

  1. nicholas58

    nicholas58 New Member

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    Ive already uninstalled and reinstalled the game and launcher etc multiple times.
    I keep getting this error after logging in
    SSL certificate problem, verify that the CA cert is OK. Details error: 14090086:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed

    does anyone know what else to do ?
  2. DeathByDenim

    DeathByDenim Post Master General

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    Where did you get the launcher from, DVD or on-line? In any case, try to redownload it from Uber here: https://store.uberent.com/download/pa

    Or you can try the alternative launcher: https://forums.uberent.com/threads/alternative-pa-launcher.68233/
  3. nicholas58

    nicholas58 New Member

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    I downloaded from uber online
  4. DeathByDenim

    DeathByDenim Post Master General

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    Did any of the two solutions help you?
  5. nicholas58

    nicholas58 New Member

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    I downloaded the alternative launcher. but I keep getting error messages saying that certain files are not installed ie: the program cant start because libzlib.dll is missing
  6. DeathByDenim

    DeathByDenim Post Master General

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    That's odd. I just checked and that dll is certainly included in the zip. Did you unzip the whole thing, or did you try to start it directly from within the .zip file? The latter probably won't work. You need to right-click the .zip file, choose "Uncompress", and start the launcher from the newly created folder.

    You can also see if the first solution of redownloading Uber's launcher helps.
  7. SXX

    SXX Post Master General

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    Your problem with SSL error is most likely caused by anti-virus software:
    http://steamcommunity.com/app/233250/discussions/2/558751813508748383/
    Try to disable "SSL scanning" options or remove that software.

    I suppose problem with alternative launcher most likely caused by same anti-virus that not working properly.
    DeathByDenim likes this.
  8. DeathByDenim

    DeathByDenim Post Master General

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    Would that cause dlls to not be found that reside in the same directory as the executable? Just curious.
  9. nicholas58

    nicholas58 New Member

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    I do not have any of the antivirus programs listed
  10. cola_colin

    cola_colin Planetary Moderator

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    Which one do you have? Does it have any SSL scanning function?
    SXX likes this.
  11. nicholas58

    nicholas58 New Member

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    my computer had Norton I uninstalled it. I was using spybot and malewarebytes also uninstalled those. my computer had mcafee too which I also uninstalled. The game still wont load
    im not sure what to do at this point so frustrated
  12. DeathByDenim

    DeathByDenim Post Master General

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    I have two separate suggestions. Hopefully one of those will work for you:

    Can you try redownloading the installer from Uber? A while ago there was a problem with it. You may just have the broken version which has since been updated.

    Regarding the alternative launcher. Does right-clicking the zip and choosing "Extract All" work? It should create a new folder that is the same name as the .zip. Starting the launcher from within that new folder should work.
  13. asermauricio

    asermauricio New Member

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    que pelotudos sois, han dejado vencer su certificado ssl. you are silly, you have let defeat their ssl certificate

    Attached Files:

  14. str3l0ck

    str3l0ck New Member

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    Seriously, they let it expire? I just bought the damn game and tried to install it on the same day they let the cert expire? WTF are the odds of that?!?!

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