Report problems concerning Kickstarter Finalization here

Discussion in 'Planetary Annihilation General Discussion' started by Col_Jessep, November 1, 2012.

  1. nightnord

    nightnord New Member

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    BTW, I mailed " pakickstarter at uberent dot com " yet no answer. No doubt there is a lot of unfinished finalizations =)
  2. Col_Jessep

    Col_Jessep Moderator Alumni

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    Most likely. The pins and flairs or SMNC (for the $90+ backers) was a simple you get it/you don't get it thing but the other stuff needs extra information like planet names or commander wishes. Loads of time for that after they have a working engine and regular units.
  3. roadkillgrill

    roadkillgrill Active Member

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    I had a order ID and everything for the stuff early but it apparently didn't actually go through and I had to do it again.

    If you still don't have PA flair but have a order ID find the finalization email again and start over. There appears to be a mix-up on the early finalization not actually registering.
  4. nightnord

    nightnord New Member

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    Unfinished finalization means "no choice was ever made".

    I don't care about flair, but I couldn't finalize my KS as I've removed that link after registering here (for sake of paranoia. Or just stupidity =)). I was sure that it is bound to email and uber store remembered that information.

    I guess a lot of people has similar problem.

    P.S. BTW, to prevent misunderstanding - I've managed to find my link in browser's typed-history, so I have now one. Still, Uber never answered to my request =).
    P.P.S. If anyone interested, you should grep your history for "KS/BackerHome"
  5. sinequanon

    sinequanon New Member

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    sorry if this has been posted before but what level of contribution gave smnc flair? i received an email saying flair was unlocked but it's not anywhere ingame. any help is appreciated.
  6. rosesnowm

    rosesnowm New Member

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    :D Good posts, really.
  7. gboon

    gboon Member

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    Is there a finalization final date? I'm not sure if I should spring for the extra usb copy.
  8. gboon

    gboon Member

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    Nobody knows? :( By "finalization final" I mean "finish your order or else" date.
  9. garat

    garat Cat Herder Uber Alumni

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    We'll be turning off upgrades shortly. We notified in update 18 that the ability to upgrade would be shut off at the end of December. It's still live for a few more days, but that's "grace" period. :) We'll be turning that off next week.

    If people want add-ons and haven't finalized yet, I'd do it today if I were you.
  10. gboon

    gboon Member

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    Oh cool thanks. I think I'll get the usb drive, worst case I'll give the copy of the game to the friend and keep the usb for myself.
  11. HeadClot

    HeadClot Member

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    I Finalized my Kickstarter reward a while back.

    However I want to give one of the 15.00 packs that I purchased to a friend.

    How would I go about doing this?

    I purchased this through the Uber Store and kickstarter. :)

    I am also sending an email to the email you have listed on the front page.
  12. teju__

    teju__ Active Member

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    I'm pretty sure that I finalized my pledge already (I also received the SMNC flair), but I can't find the Backer forums anywhere.
    Did the finalization not work or did I just not pay you enough? :p
  13. elexis

    elexis Member

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    If you can't find the backer forums - go to this link. If that link doesn't work, it means your uber account doesn't have access to the backer forum at this time.
  14. garat

    garat Cat Herder Uber Alumni

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    And if for some reason you made multiple UberNet accounts, only the one that you finalized with will have access. If you have multiple accounts (which technically you're not supposed to do), only the finalized account will have access.

    If beyond that you still don't have access, please email us at pakickstarter at uberent dot com.
  15. teju__

    teju__ Active Member

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    Thanks for the quick responses.
    Looks like I don't have access to the backer forums.
    And, just to be completely sure, they were supposed to be available to everyone who Pledged to the Kickstarter, regardless of when (not after it was finished of course) and how much, right? Because then I would qualify.
    I guess I'll send an email to the support then.
    See you all in the not quite secret club. :)
  16. Elevenxray

    Elevenxray New Member

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    So, uhh, I can't get to backer forums and I bought 2 90 dollar packages, my history erases itself and I never got a email.
  17. halosas

    halosas Member

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    backer forums where is it am i all ready on it?
  18. teju__

    teju__ Active Member

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    You can find a link to it a few posts above.
    It seems like some people (including me) don't have access yet, but I'm pretty sure it'll be fixed soon. (that's a non valve-time soon)
  19. Hascins

    Hascins New Member

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    Didn't mavour say in the stream, that those who preordered the alpha would get access, too?

    Maybe I got that wrong :/
  20. teju__

    teju__ Active Member

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    All those who backed the game on kickstarter should be able to see those forums. I'm not sure about pre-orders that happened after the kickstarter, but as it seems they missed a few people anyway.
    After sending an email to
    yesterday, I got access earlier today.
    I guess asking there should help.

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